How many times have you encountered the above? I bet more then enough that up to this point in your life you have become a strong believer of not doing things outside your pay slip. I too, just like you, am a strong believer of “You get what you paid” motto. More than often I don’t just decline; but fight to set my rights on not doing things that I weren’t suppose to do.
It is so obvious. Why should I be doing more than I am paid for? I am paid for ten dollars, and I will give you ten dollars of value. Try asking your local diner for an extra chunk of chicken and not on earth they will give you that unless you pay more. You see hundreds of Nokias on sale and always the cheapest one give you the lousiest quality. You receive hundreds of resume applying for the executive post but always the lowest-asking salary is obviously the one without experience or skill to deliver. In this dog-eat-dog world, nothing comes outside of its value of purchase. There are almost none if not very few of individuals who are willing render extra service that is out of their salary scope.
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However, Napoleon Hill, the historical and infamous success-steps writer believes in the opposite. He said that we should by all means give extra service on top of what we are paid for, and believe it or not, he has very good reasons for that. This is a controversial idea, and I imagine that most of you despise this theory. But please read on as the secret unravels.
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It is so rare for someone (or in fact a company) to give extra service on top of the money that they get. This has excellently created a brilliant opportunity for those who are willing to give anything extra. Say in your office environment, everyone limits their service to what there are paid for, which in common sense, is perfectly normal. The accountant will never serve coffee for the guests. The salespeople will never involve in technical testing of products. The managers will never do the tedious work of the secretary. All work is kept within the paid domain. But if you, out of those hundred employees, is willing to do things that you weren’t paid for, then there would be a stark contrast between you and the others.
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I am not suggesting that you do things that are not necessary. You don’t have to wipe your neighbor’s desk every morning. Let alone wiping your boss chair before he takes a seat. I am suggesting you to render a bit of extra work that is meaningful, and first start with your scope of work. This allows you to be recognized not only by your superiors, but your fellow colleagues as well. And in the long run, you will be well paid off not only in terms of promotion, but more importantly people will trust you as a person that they can rely on. Say you are paid to attend to 10 clients per month. Why don’t you extend that to say, 12 clients?
If you are generous enough to extend your service even outside your work scope, you are presented with another excellent opportunity. You get to learn new things, get new ideas, and expand your capability. This ability will definitely serve as your insurance in future, in case you are faced with situations you never handled before. Say that you are the boss driver and most of the time you have much free time. Why don’t you sit with the salespeople and perhaps aid them to find new customers? Hell no you said, but it’s worth a try.
You shall reap what you sow
It is well understood that there is a Law in the universe that says you will receive, if you give. Your compensation wouldn’t be instantaneous though, but in time, you will be paid. Believe in this, as this Law has repeated itself too many times in history, and I have personally experienced this. In the beginning of my career with my current employer, I was more than often told to do things that I wasn’t supposed to be doing. For example I was made responsible for the company’s website. “A website!” I asked them. “You need to pay me at least an extra grand for that!” However I completed the site with no increment nor bonuses that year. Continually, I did things outside my work scope, as if work alone is not enough. Surprisingly, and unnoticeably, within three years, I am now sitting on a promoted position and my salary is currently more than double of what I first earned. I did not only become a pro in making websites, but I also excelled in doing the job that I am paid for. By doing additional unpaid jobs has enabled me to broaden my skills set and heighten my productivity.
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I am not blowing my own whistle here. What I am trying to tell is that, despite how right you are when it comes to doing your job within your pay, it is a well worth activity to help out your colleagues, and to render that extra service that nobody is willing to even think of.
It is evident
When I made careful observations, I found that this suggestion by Dr. Hill is actually being practiced in many successful organizations. In the place where I live, Tesco and Carrefour are in constant battle to win each others customers. An in general what they did is giving more than what they are paid for. They give redeemable credits when you spent on a certain amount. Same goes to automotive companies; it is common nowadays to have 3 years free maintenance for a new car purchase. It is worth noticing that the one who gives more value is favorable by most if not all of the customers.
I am involved in a freelance photography work. I got a total of five different customers this month and most of them choose me not because I am the cheapest, but because I give them extra photos and extra working hours. By giving out an extra hour and more pictures than what the market dictates, suddenly I am full with requests!
Be cautious though
However, with office politics, this kind of attitude will make you either a hero, or a traitor. People will always judge you with these two traits, so make sure if you are rendering extra service, it is a meaningful one. Don’t let your friends call you a busybody or worse a butt-licker in the end!
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“hell No! Its not My Job to Do It!” –the Secret of Doing More